Privacy policy

Your privacy is important to us

Privacy policy

Your privacy is important to us. This privacy policy describes how Innokite may process personal data of Users in compliance with any applicable law and regulation and with respect for your privacy. It outlines which data is used, how it is used, by whom, and for what purposes. By using our website you agree with the terms outlined in this policy.

Definitions

In this policy we use the following definitions:

  • “We/us/our” refers to Innokite, a business development incubator and accelerator program located in Groningen, the Netherlands.
  • “You/Your” refers to you, as a user of our services.
  • “User” refers to every User of the website.
  • “Content” means text, images, photos, audio, video and all other forms of data or communication.
  • “Registration Details” refers to the personal data you provide when you apply or  register to Innokite services or events.
  • “Website” refers to the website of Innokite, www.innokite.nl.
  • “Data Protection Laws” refers to any laws and regulations relating to the processing, privacy and use of personal data.
  • “GDPR” refers to the General Data Protection Regulation, which applies to the processing of personal data wholly or partly by automated means and to the processing other than by automated means of personal data which form part of a filing system or are intended to form part of a filing system.
  • “Personal data” and “processing” have the meanings ascribed to them under the Data Protection Laws where personal data refers to any information that refers to a User and their behavior.
Personal data and collection

In order to perform our services, it is necessary for us to collect data that a user knowingly provides to us through using or participating in any of our services as well as the standard data collected during the course of accessing and using our website through your devices. This standard data includes IP address information, browser type and version, and the details about your site visit (pages, time and date, time spent, and any errors or technical details). Personal data provided knowingly and voluntarily through website forms includes information relating to name, email address, phone number, business ideas, and any other application requirements. We may collect and process the following personal data:

  • First and last name
  • Phone number
  • Email address
  • Company name
  • Company information
  • Education affiliation
  • Data about your activities on the website
  • Data about your surfing behaviour
  • IP address and device type

Innokite may also collect personal information from you through our social media pages. These may include Facebook, X, Instagram, LinkedIn, and YouTube. Innokite has no control over the content, policies, or use of cookies and data processing by these external parties, and cannot accept responsibility or liability for their privacy practices. Always read the privacy policies of these parties carefully.

We do not aim any of our services towards children under the age of 13, and we do not knowingly collect personal data about children under the age of 13.

Purpose of data processing

The personal data collected by Innokite is processed pursuant to the following legal bases:

We process the personal data you provided to us via signup forms, such as your first and last name, contact information, or your business idea to provide our services to you. We need this information to be able to communicate with you about the event details or confirm your attendance to ensure the smooth running of our operations. If you sign up as an Incubator participant, we collect this data to deliver our Incubator program to you. We use the collected information to keep you informed about the program agenda, events, give you access to our online and offline facilities, keep track of your progress and provide you with relevant expertise.

We also process your personal data for the following legitimate interests:

  • Providing customer service/support
  • Enabling logistic/financial conduct
  • Optimizing the technical structure and user experience of the website

We may further process your personal data to the extent that we are obliged to under the applicable laws and regulations and to support our legal claims.

Additionally, we can process your data for communication and direct marketing purposes (for example, receiving the newsletter). We only do that with your consent when you sign up for our events and/or the Incubator program. If you do not wish to receive communications from us anymore, you can always revoke your consent by contacting as at info@innokite.nl.

Cookies

A cookie is a quantity of data that a server sends to a browser with the intention of storing it. On subsequent visits to a website, the browser will send the cookie back to the server, allowing the server to recognise the browser again and keep track of what the user or web browser has done in the past. During your visit, cookies may be placed on your system.

This website uses functional and non-functional cookies to map, simplify, and tailor the User experience on our website. You can refuse the non-functional cookies, or you can use your browser’s settings to erase and permanently refuse these cookies. Information collected about visits to the Innokite website is used to improve our services. Cookies are used to remember website preferences and to collect statistical data about the website (page performance, browsing and search behaviour). We use Google Analytics software provided by Google Inc. to analyse this data.

Data provision to third parties

Innokite will only share personal data with third parties if this is necessary for one of the aforementioned processing purposes to execute an agreement with User or to comply with a legal or statutory obligation. An exception also applies to parties that are brought in or engaged for the purpose of optimal service provision. These partners may include: web analytics providers, email service providers, CRM software providers, logistic partners, web analytics providers, payment service providers, HR/community service providers, marketing and website consultants.

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) if applicable, we will perform those transfers on the basis of an adequacy decision; or (ii) in the absence of an adequacy decision, we will make sure that the transfer is subject to sufficient safeguards by, for example, relying on the Standard Contractual Clauses provided by the Commission or other contractual tools of an equivalent data protection standard.

Our website includes links to websites for third parties. When users visit these third party websites, the privacy policies of the third parties are in force. Innokite is not responsible for the data collection and processing activities of third parties, always check the website’s privacy policy for more information.

Intellectual property on the Innokite website

Imagery, video, and content made on location Innokite or at events hosted by Innokite and shared on the Innokite website is considered the intellectual property of Innokite unless otherwise stated. We try to get permission from the individuals included in this content, particularly in imagery that is visible on our website or communications to the extent feasible; however, if you object to the use of content in which you feature for marketing purposes, please reach out to us by email at info@innokite.nl.

Security

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Measures taken to protect the security of your personal data include the following:

  • Secure connection used for website
  • Software is protected by username and password
  • Data storage in a secure database
  • Selective access to the database and folders (only accessible by Innokite employees for whom it is necessary to perform their function)
  • Access is only for employees through a unique username and password
  • The use of multi-factor authentication (MFA)

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach, including cooperation with the relevant supervisory authority and fulfilling our notification obligations.

Retention

We do not store your personal data longer than is necessary to achieve the purposes for which that data is collected. The retention period may therefore depend on the purpose for which the information is used, in accordance with this privacy policy. Once your personal information is no longer required it is deleted or anonymized as appropriate. If necessary, we may retain your personal information for compliance with a legal, accounting, or reporting obligation, supporting our legal claims, or for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes.

User rights

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you. Under the GDPR, you have the right to:

  • Request access to the personal data that we process about you
  • Request correction or deletion of your personal data
  • Object to the processing of your personal data
  • Limit the processing of your personal data
  • Transfer your personal data
  • File a complaint with the supervisory authority

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent or other lawful basis to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Limits of our policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to this policy

We reserve the right to change this privacy policy at any time to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. We advise users to regularly read and review the privacy policy on our website. Prominent changes will be communicated by Innokite. Continued use of the website following changes to the privacy policy will be taken as agreement with those changes.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact information

For any questions or concerns regarding your privacy you may contact us at info@innokite.nl